Privacy Policy

Privacy Policy

Version 1.1, last amended 01/01/2023

In this privacy
policy we, Trendiomart, legal entity’s code 304923415, with our registered
office at 110 Roman Rd Business Centre Unit 8b (S a G), 110 Roman Rd Industrial
Estate, Off Continental Approach, Kent, England HS9 6JW (“Trendiomart”),
explain how we handle your personal data when you visit our website and use our
services.

We will ask you
to consent to our use of cookies in accordance with the terms of this notice
when you first visit our website.

Our website
incorporates privacy controls which provide you with controls on deciding how
we will process your personal data. By using privacy controls, you can specify
whether you would like to receive direct marketing communications.

In this notice
you will find the answers to the following questions:

How we use your data?
When we provide your data to others?
How long we store your data?
What is our marketing policy?
What rights related to personal data you
possess?
How we
use cookies?
Other issues that you should take into
account?

In case of any
inquiries or if you would like to exercise any of your rights provided in this
notice, you may submit such inquiries and requests by means provided in the
Contacts section.

You may contact us
regarding all privacy-related issues by emailing: contact@trendiomart.com.

All the terms
used in Trendiomart Terms and Conditions have the same meaning as in this Privacy
Policy.

In the event,
Privacy Policy is translated into other languages and if there are differences
between the English version and such translation, the English version shall
prevail, unless otherwise provided.

How we use your personal data?
1. This Section provides the following
  information:
  1. categories of personal data, that we
    process;
  2. in case the personal data that we did not
    obtain directly from you, the source and specific categories of that
    data;
  3. the purposes for which we may process
    your personal data; and
  4. the legal bases of the processing.
2. We process data about your use of our website
  and services (“usage data”). The usage data may include your IP
  address, geographical location, browser type and version, operating
  system, referral source, length of visit, page views and website
  navigation paths, as well as information about the timing, frequency and
  pattern of your service use. We obtain such data through the use of
  cookies and similar technologies. We process such data to have a better
  understanding of how you use our website and services. The legal basis
  for this processing is our legitimate interest, namely monitoring and
  improving our website and services and accommodating the services for
  individual interests of every user.
3. We process your account
  data (“account data”). The account data may include your name and
  email address, phone number and other data that you provide while
  registering as well as your purchase history. We obtain such data
  directly from you. We process account data for the purposes of operating
  our website, providing our services, ensuring the security of our website
  and services and communicating with you. The legal basis for this
  processing is the performance of a contract between you and us and/or
  taking steps, at your request, to enter into such a contract as well as
  our legitimate interest, namely monitoring and improving our website and
  services.
4. We process information relating to
  provision of services by us to you in our website (“transaction
  data”). The transaction data may include your contact details, bank
  account details and the transaction details. The transaction data is
  processed to supply purchases goods and provide services and keep proper
  records of those transactions. The legal basis for this processing is the
  performance of a contract between you and us and/or taking steps, at your
  request, to enter into such a contract and our legitimate interests,
  namely the proper administration of our website and business.
5. We process information related to
  anti-money laundering prevention measures (“AML data”). AML data may
  additionally include address or residence, ID documentation, including
  your photo, documents regarding your source of wealth, utility bill and
  others. We are required by the law to request such information to carry
  out “know your client” obligations.
6. We may process information that you provide
  to us for the purpose of subscribing to our email messages and
  newsletters (“messaging data”). The messaging data is processed to
  send you the relevant messages and newsletters. The legal basis for this
  processing is your consent. Also, if we have already sold goods or
  provided services for you in our website and you do not object, we may
  also process messaging data on the basis of our legitimate interest,
  namely seeking maintain and improve customer relations.
7. We may process information relating to any
  communication that you send to us (“correspondence data”). The
  correspondence data may include the communication content and metadata
  associated with the communication. In case of communication through our
  website, the website will generate the metadata associated with
  communications made using the website contact forms. The correspondence
  data is processed for the purposes of communicating with you and
  record-keeping. The legal basis for this processing is our legitimate
  interests, namely the proper administration of our website and business,
  ensuring uniform and high quality consultation practice and for
  investigating disputes between you and our employees.
8. We may process any of your personal data
  identified in this notice where necessary for the establishment, exercise
  or defense of legal claims, whether in court proceedings or in an
  administrative or out-of-court procedure. The legal basis for this
  processing is our legitimate interests, namely the protection and
  assertion of our legal rights, your legal rights and the legal rights of
  others.
9. We may process any of your personal data
  identified in this notice where necessary for the purposes of obtaining
  or maintaining insurance coverage, managing risks, or obtaining
  professional advice. The legal basis for this processing is our
  legitimate interests, namely the proper protection of our business
  against risks.
10. In addition to the specific purposes for
  which we may process your personal data set out in this Section, we may
  also process any of your personal data where such processing is necessary
  for compliance with a legal obligation to which we are subject, or in
  order to protect your vital interests or the vital interests of another
  natural person.
When we provide your data to others?
1. We may disclose your personal data to
  any member of our group of companies (including our subsidiaries,
  our ultimate holding company and all its subsidiaries) insofar as
  reasonably necessary for the purposes set out in this notice. Such may
  include internal administration purposes as well as provision/sharing of
  IT services or data centres in the group.
2. We may disclose your personal data to
  our insurers and/or professional advisers insofar as reasonably
  necessary for the purposes of obtaining or maintaining insurance
  coverage, managing risks, obtaining professional advice, or the
  establishment, exercise or defense of legal claims, whether in court
  proceedings or in an administrative or out-of-court procedure.
3. We may disclose your personal data to our
  anti-fraud, risks and compliance providers insofar as reasonably
  necessary for the purposes of protecting your personal data and
  fulfilling our legal obligations.
4. We may disclose your personal data to
  our payment service providers. We will share transaction data with our
  payment services providers only to the extent necessary for the purposes
  of processing your payments, transferring funds and dealing with
  complaints and queries relating to such payments and transfers.
5. We may disclose your personal data to
  other service providers insofar as it is reasonably necessary to
  provide specific services (including, providers of servers and
  maintenance thereof, email service providers). We take all the necessary
  measures to ensure that such subcontractors would implement proper
  organizational and technical measures to ensure security and privacy of
  your personal data.
6. In addition to the specific disclosures of
  personal data set out in this Section, we may disclose your personal data
  where such disclosure is necessary for compliance with a legal obligation
  to which we are subject, or in order to protect your vital interests or
  the vital interests of another natural person.
7. Persons, indicated in this Section may be
  established outside the United Kingdom, European Union and European
  Economic Area. In case we will transfer your personal data to such
  persons, we will take all the necessary and in the legal acts indicated
  measures to ensure that your privacy will remain properly secured,
  including where appropriate, signing standard contractual clauses for
  transfer of data. To find out more information regarding appropriate
  safeguards you may contact us via email: support@supportprofessionals.net.
How long we store your data?
1. Your personal data that we process for any
  purpose or purposes shall not be kept for longer than is necessary for
  that purpose or those purposes. In any case it shall be kept for no
  longer than:
  1. account data will be retained for no
    longer than 5 (five) years following your last update on the account;
  2. transaction data will be retained for no
    longer than 10 (ten) years following the end of provision of services;
  3. AML data will be retained as long as
    it is necessary to comply with the related legal requirements;
  4. messaging data will be retained for
    as long as your Account is active, unless you withdraw your consent
    earlier;
  5. correspondence data will be retained
    for no longer than 6 (six) months following the end of such
    communication.
2. In some cases, it is not possible for us
  to specify in advance the periods for which your personal data will be
  retained. I. e. usage data will be retained for as much as will
  be necessary for the relevant processing purposes.
3. Notwithstanding the other provisions of
  this Section, we may retain your personal data where such retention is
  necessary for compliance with a legal obligation to which we are subject,
  or in order to protect your vital interests or the vital interests of
  another natural person.
Marketing
messages
1. In case you consent, we will send you
  marketing messages via email and/or leave a notification in an Account to
  inform you on what we are up to.
2. Also, if we already have provided services
  to you and you do not object we will inform you about our other products
  that might interest you including other information related to such.
3. You may opt-out of receiving marketing
  messages at any time.
4. You may do so by:
  1. choosing the relevant link in any of our
    marketing messages;
  2. contacting us via means provided in Contacts
5. Upon you having fulfilled any of the
  provided actions we will update your profile to ensure that you will not
  receive our marketing messages in the future.
6. Please be informed that as our business
  activities consists of a network of closely related services, it may take
  a few days until all the systems are updated, thus you may continue to
  receive marketing messages while we are still processing your request.
7. The opt-out of the marketing messages will
  not stop you from receiving messages directly related to the provision of
  services.
Your
rights
1. In this Section, we have summarized the
  rights that you have under data protection laws. Some of the rights are
  complex thus we only provide the main aspects of such rights.
  Accordingly, you should read the relevant laws and guidance from the
  regulatory authorities for a full explanation of these rights.
2. Your other principal rights under data
  protection law are the following:
  1. the right to access data;
  2. the right to rectification (note that you
    may exercise most of this right by logging to your account here;
  3. the right to erasure of your personal
    data;
  4. the right to restrict processing of your
    personal data;
  5. the right to object to processing of your
    personal data;
  6. the right to data portability;
  7. the right to complain to a supervisory
    authority; and
  8. the right to withdraw consent.
3. The right to access data. You have the
  right to confirmation as to whether or not we process your personal data
  and, where we do, access to the personal data, together with certain
  additional information. That additional information includes details of
  the purposes of the processing, the categories of personal data concerned
  and the recipients of the personal data. Providing the rights and freedoms
  of others are not affected, we will supply to you a copy of your personal
  data. The first copy will be provided free of charge, but additional
  copies may be subject to a reasonable fee.
4. The right to rectification. You have the
  right to have any inaccurate personal data about you rectified and,
  taking into account the purposes of the processing, to have any
  incomplete personal data about you completed.
5. In some circumstances you have the right
  to the erasure of your personal data. Those circumstances include when:
  (i) the personal data are no longer necessary in relation to the purposes
  for which they were collected or otherwise processed; (ii) you withdraw
  consent to consent-based processing and there are no other legal basis to
  process data; (iii) you object to the processing under certain rules of
  applicable data protection laws; (iv) the processing is for direct
  marketing purposes; or (v) the personal data have been unlawfully
  processed. However, there are exclusions of the right to erasure. Such exclusions
  include when processing is necessary: (i) for exercising the right
  of freedom of expression and information; (ii) for compliance with
  our legal obligation; or (iii) for the establishment, exercise or defense
  of legal claims.
6. In some circumstances you have the right
  to restrict the processing of your personal data. Those circumstances are
  when: (i) you contest the accuracy of the personal data;
  (ii) processing is unlawful but you oppose erasure; (iii) we no
  longer need the personal data for the purposes of our processing, but you
  require personal data for the establishment, exercise or defense of legal
  claims; and (iv) you have objected to processing, pending the
  verification of that objection. Where processing has been restricted on
  this basis, we may continue to store your personal data, however we will
  only further process such data in any other way: (i) with your consent;
  (ii) for the establishment, exercise or defense of legal claims; (iii)
  for the protection of the rights of another person; or (iv) for reasons
  of important public interest.
7. You have the right to object to our
  processing of your personal data on grounds relating to your
  particular situation, but only to the extent that the legal basis for the
  processing is that the processing is necessary for: the performance of a
  task carried out in the public interest or the purposes of the legitimate
  interests pursued by us or by a third party. If you make such an
  objection, we will cease to process the personal information unless we
  can demonstrate compelling legitimate grounds for the processing which
  override your interests, rights and freedoms, or the processing is for
  the establishment, exercise or defense of legal claims.
8. You have the right to object to our
  processing of your personal data for direct marketing
  purposes (including profiling for direct marketing purposes). If you
  make such an objection, we will cease to process your personal data for
  this purpose.
9. You have the right to object to our
  processing of your personal data for scientific or historical research
  purposes or statistical purposes on grounds relating to your
  particular situation, unless the processing is necessary for the
  performance of a task carried out for reasons of public interest.
10. The right to data portability. To the extent
  that the legal basis for our processing of your personal data is:
  1. consent;
    or
  2. performance of a contract or steps to be
    taken at your request prior to entering into a contract, necessary to
    enter into such, you have the right to receive your personal data
    from us in a structured, commonly used and machine-readable format.
    However, this right does not apply where it would adversely affect the
    rights and freedoms of others.
11. If you consider that our processing of
  your personal information infringes data protection laws, you have a
  legal right to lodge a complaint with a supervisory
  authority responsible for data protection. You may do so in the EU
  member state of your habitual residence, your place of work or the place
  of the alleged infringement.
12. To the extent that the legal basis for our
  processing of your personal information is consent, you have the right to
  withdraw that consent at any time. Withdrawal will not affect the
  lawfulness of processing before the withdrawal.
13. In addition to specific measure provided
  in this Section or the website you may also exercise any of the rights
  indicated herein by contacting us via Contacts.
About
cookies
1. Cookies are small textual files containing
  identifier that is sent by a web server to your web browser and is stored
  by the browser. The identifier is then sent back to the server each time
  the browser requests a page from the server.
2. Cookies do not typically contain any
  information that personally identifies a user, but personal information
  that we store about you may be linked to the information stored in and
  obtained from cookies.
Cookies
that we use

In the website
we use cookies of four main types, for the following purposes:

Necessary Cookies – these cookies are
necessary for the website to function and cannot be switched off in our
systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy preferences,
logging in or filling in forms. You can set your browser to block or alert
you about these cookies, but some parts of the site will not then work;
Analytical Cookies – these cookies allow us
to count visits and traffic sources, so we can measure and improve the
performance of our site. They help us know which pages are the most and
least popular and see how visitors move around the site. All information
these cookies collect is aggregated and therefore anonymous. If you do not
allow these cookies, we will not know when you have visited our site;
Preference cookies – these cookies enable a
website to remember information that changes the way the website behaves
or looks, like your preferred region.
Marketing cookies – these cookies may be
set through our site by our advertising partners. They may be used by
those companies to build a profile of your interests and show you relevant
adverts on other sites. They do not store directly personal information,
but are based on uniquely identifying your browser and internet device. If
you do not allow these cookies, you will experience less targeted
advertising.

Cookies used by our service providers
1. Our service providers use cookies and
  those cookies may be stored on your computer when you visit our website.
2. We made arrangements with other parties
  who place cookies through our platform. Nevertheless, we cannot fully
  control what they are doing with their cookies, so please see below a
  list of the cookies from other parties we use and their privacy
  statements.
3. This list is subject to change.
  1. Google Analytics, AdWords and
    DoubleClick https://www.google.com/policies/privacy/
  2. Facebook https://www.facebook.com/policies/cookies/
  3. Retail Rocket – Real time adjusting the
    website to user needs http://rocketretail.com.au/privacy-policy/
  4. Hotjar – User Research, Funnel Analysis,
    Screen Recordings https://www.hotjar.com/legal/policies/privacy
  5. Chat – Fresh Desk https://www.freshworks.com/privacy/
  6. Visual Web Optimizer (VMO) https://vwo.com/privacy-policy/
4. Enabling and Disabling Cookies and
  Disposal

More information
on enabling and disabling and deleting cookies can be found in the instructions
and / or by using the Help function of your browser.

You may disable
the use of cookies, but some parts of our platform may not work properly
thereafter.

1. Google Analytics, AdWords and DoubleClick
  Via our platform (s), cookies are placed from the US company Google, as
  part of the “Analytics”, “AdWords” and “Double Click” services. We use
  these services to track and get reports about how visitors use the
  platform and how visitors interact with the ads displayed. Google may also
  transfer this information to third parties if Google is legally required,
  or if third parties process the information on Google’s behalf. We do not
  have any influence on the use of the data by Google and / or third
  parties. We have allowed Google to use the data analytics information with
  other Google services. Read the privacy policy of Google (which can change
  frequently) to read what they do with your (personal) data they process
  via these cookies. The information that Google collects is anonymous as
  much as possible. The information is transmitted to and stored by Google
  on servers in the United States. Google claims to adhere to the Safe
  Harbor principles and is affiliated to the Safe Harbor program of the US
  Department of Commerce. This means that there is an adequate level of
  protection for the processing of any personal data.
2. Facebook, Twitter and Google+
  Our platform included buttons to promote web pages (“like”) or parts
  (“tweeting”) on social networks like Facebook, Twitter and Google +. These
  buttons work through snippets of code from Facebook, Twitter and Google+
  itself originate. By means of this code are placed cookies. Please read
  the privacy statements of these companies (which may change regularly) to
  read what they do with your (personal) data they process via these
  cookies. The information they collect through these cookies is anonymous
  as much as possible. The information is transmitted to and through
  Twitter, Facebook and Google+ stored on servers in the United States.
  Twitter, Facebook and Google+ set to comply with the Safe Harbor
  principles and are affiliated with the Safe Harbor program US Department
  of Commerce. This means that there is an adequate level of protection for
  the processing of any personal data.
3. How can you manage cookies?
  1. Most browsers allow you to refuse to
    accept cookies and to delete cookies. The methods for doing so vary from
    browser to browser, and from version to version. You can however obtain
    up-to-date information about blocking and deleting cookies via
    information provided in the relevant browser website, for example Chrome; Firefox; Internet
    Explorer; Safari.
  2. Blocking all cookies will have a negative
    impact upon the usability of many websites.
  3. If you block cookies, you will not be able
    to use all the features on our website.
  4. You can adjust your cookie preferences by
    clicking Cookie Preferences link in the footer of the page.
4. Third
  party websites
  1. Trendiomart privacy policy does not apply to
    third party websites that are connected by links to this platform. We
    cannot guarantee that these third parties are a reliable and safe use of
    your personal data. We encourage you to read the privacy statements of
    these websites before using such websites.
  2. This list is subject to change.
    1. Facebook https://www.facebook.com/privacy/explanation
    2. Google
      https://www.google.com/policies/privacy/
    3. Mailgun
      https://www.mailgun.com/privacy-policy
    4. Cloudflare
      https://www.cloudflare.com/security-policy/
    5. Mailcamp
      https://www.mailcamp.nl/privacy-policy/
    6. Trustpilot
      https://legal.trustpilot.com/end-user-privacy-terms
    7. CashShield
      http://www.cashshield.com/privacy/
    8. Freshworks
      https://www.freshworks.com/privacy/
    9. Retail Rocket
      https://retailrocket.net/privacy/
    10. Visual Web Optimizer (VMO)
      https://vwo.com/privacy-policy/
    11. PayPal
      https://www.paypal.com/us/webapps/mpp/ua/privacy-full
    12. Trustly
      https://trustly.com/en/privacypolicy/
    13. Paytrail
      https://www.paytrail.com/en/data-privacy-notice
    14. BitPay https://bitpay.com/about/privacy

2. Children
  personal data
  1. Our website and services are targeted at
    persons over the age of 16 or another age under respective country’s law
    which allow you to assume responsibility for obligations emerging from
    contractual relations and have a full capacity to take legal actions
  2. If we have reason to believe that we hold
    personal data of a person under that age in our databases without having
    consent from the parent rights holder, we will delete that personal
    data.
3. Updating your data
  Please let us know if the personal information
  that we hold about you needs to be corrected or updated.
4. Changes to the notice
  Any changes to this notice will be published on
  the website and, in case of material changes, we may inform you about
  such via email.

Contact Details

Data Protection
Officer’s e-mail address:

contact@trendiomart.com

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